Business Analyst - Deadline 21/09/26

•Identify, analyse and document in clear way the business and IT system requirements.

• Work across organizational boundaries to develop common understanding of business processes and concepts related to the implementation of the eCommerce DataHub.

• Engage with user communities (e.g. Member States administrations, traders, internal users) to elicit needs and translate them into clear, testable and implementable requirements (user stories, use cases, acceptance criteria).

• Facilitate the alignment of real-world business scenarios with system capabilities, ensuring traceability from policy intent to operational processes and digital features.

• Support the preparation of the functional specifications, clarifying requirements and managing refinements throughout the delivery lifecycle.

• Contribute to the design and evolution of data models and information flows that meet business needs, including events, statuses and lifecycle transitions relevant to event-driven solutions.

• Providing substantive support during implementation of the technical solution.

• Help model business processes and interactions for event-driven products (e.g. identifying key events, triggers, stakeholders, notifications, audit needs), without over-prescribing implementation choices.

• Support requirements and design activities for mobile-enabled services, with particular focus on user journeys, usability, accessibility, and consistent user experience ac