Product Operations Manager
Almetra builds AI computer vision for manufacturing, running on real production lines at customer sites. As our customer base grows, our Customer Impact team needs to focus on delivering value, not on operational and technical details.
You will own product operations across the delivery pipeline, from signed customer to live, stable deployment, including customer IT operations. This is a senior individual contributor role: you set direction and design how operations run, rather than running every installation yourself.
What you'll own
Own the delivery pipeline end to end, with clear accountability for go-live outcomes across every customer
Design the delivery model, including stages, handoffs, owners and service levels, and oversee installations and rollouts
Set the standards for customer IT operations, from network and access setup to security reviews, and act as the escalation point
Define the operational metrics that matter and run regular reviews to drive improvements
Give leadership, Product and Engineering a clear view of delivery risks, and help shape how the function scales
