Junior Account Representative

Company Description

At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.

 

Job Description

About the Role

We are looking for a personable and organized Junior Account Representative to support customer relationships and help ensure account-related needs are handled efficiently. This role is suited to someone who enjoys communicating with people, understanding their requirements, and working collaboratively to deliver reliable service. Training and mentorship will help you develop the skills needed to grow in account support and client relationship management.

Responsibilities

• Assist customers with general account questions and service-related requests.

• Provide clear information about company offerings and account procedures.

• Help maintain positive relationships through attentive and professional interactions.

• Identify customer needs and coordinate appropriate follow-up with team members.

• Maintain accurate account records and follow established proce