Senior IT Operations Associate
ABOUT ALU
At the African Leadership University (ALU), we're more than just an institution—we're a catalyst for transformation. Our mission is to develop a new generation of ethical and entrepreneurial leaders who will shape Africa's future. Through our innovative curriculum, focus on experiential learning, and vibrant pan-African community, we empower students to become changemakers, problem-solvers, and innovators. At ALU, we're not just teaching; we're nurturing the leaders who will drive Africa's progress and prosperity in the 21st century
We are dedicated to fostering an open yet secure environment, balancing the safety of students, staff, and visitors with respect for individual rights and safeguarding responsibilities.
ABOUT THE ROLE
The Senior IT Operations Associate is responsible for delivering reliable, secure and responsive technology services across the campus. The role serves as a central technical contact for staff and students and supports the institution’s devices, applications, networks, cloud services and physical security technology.
Beyond resolving day-to-day technical issues, the Senior IT Operations Associate will improve how IT services are delivered by automating repetitive work, strengthening self-service support and using approved AI tools to
