Customer Service Coordinator

Company Information

Recognized as one of the Best Places to Work in South Carolina, AMAROK is the Ultimate Perimeter Security solution. Our unique multi-layered perimeter security system reliably stops theft and other criminal activity by guarding our customers’ property and assets 24/7/365. More than 9,000 commercial and industrial properties across North America trust The Electric Guard Dog™ to keep their assets secure.

Job Summary

AMAROK's Customer Service department is responsible for the overall daily customer experience while creating and following up on routines and processes. As a Customer Service Coordinator you will play a key role in customer satisfaction and retention by providing superior customer support to AMAROK's internal and external customers through proactive communication, empathy, and technical problem-solving. Applying candidates must be able to type at least 60-80 WPM and demonstrate proficiency navigating through Microsoft Suite. This is a Sunday-Thursday position working 9am - 6 pm shift, based out of Columbia, SC. 

Key Responsibilities All duties must be conducted in accordance with the Company’s established s