Lead Conversion Specialist - Houston, TX

Position Overview Renewal by Andersen of Houston is an Andersen Company dedicated to serving local homeowners. We understand the importance of maintaining a comfortable, efficient, and beautiful home, and we are committed to delivering an exceptional customer experience. We are currently expanding our Lead Conversion Team, focused on outbound calling and appointment setting. This role is responsible for contacting customers who have previously expressed interest in our products, including event-generated leads and older database leads, with the goal of scheduling in-home consultations. This is a high-activity, performance-driven role ideal for individuals who are comfortable making outbound calls, working toward goals, and contributing to a fast-paced team environment. **Base pay $19/hour plus Bonuses** Job Description This position reports to the Lead Conversion Supervisor and ISC Leadership Team. The primary purpose of the Lead Conversion Specialist is to place outbound calls to prospective and previous customers to secure in-home sales consultations. This role is outbound-focused only and does not include inbound call handling. General Responsibilities ● Place a high volume of outbound calls to potential customers to schedule in-home consultations ● Follow up with Register-to-Win (RTW) event leads and database nurture leads ● Re-engage customers who previously expressed interest but did not schedule or canceled appointments ● Follow approved call scripts and communication