Senior Associate, Care Operations
For over 30 years, Angi has powered the future of the home services industry, creating an environment where homeowners and pros benefit from more jobs done well.
For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, when they want. For employees, we're an amazing place to call home. We can't wait to welcome you.
Angi at a glance:
Founded in 1995 as Angie’s List and rebranded in 2021
Global company with 9 brands in 8 countries and employees worldwide
Homeowners have turned to us for 300 million home projects and counting
About the role
Angi’s Care Operations team coordinates the staffing strategy for support and success agents across multiple lines of business. In this role, you’ll be deeply involved with our staffing strategy for Care teams focusing on frontline support, escalations, onboarding assistance, and retention. The key mission for our agents is to ensure pros and homeowners have a top tier experience when they need support.
Join us in reshaping how Angi engages with pros and homeowners as the Sen
