ANNA Autism Care

Family Access Coordinator

Remote (Philippines) | Full-time, US Eastern business hours (overnight Philippine time) | Operations

$16,000 to $26,000 USD annually (approx. ₱1,003,000 to ₱1,630,000), based on experience and skills

About ANNA

ANNA (Allied Network for Neurodevelopmental Advancement) is a mission-driven organization building a medical home for young autistic children and their families. We provide diagnostic evaluations, naturalistic and neurodiversity-affirming NDBI therapy (a play-based, developmentally informed form of ABA), speech-language therapy, occupational therapy, and care coordination. We have a growing network of centers across Massachusetts and Missouri, and we are looking for a warm, reliable communicator to be the first voice families hear when they reach out to us.

Position Overview

The Family Access Coordinator is ANNA's front door. You will answer calls from families, referral partners, insurance companies, applicants, and vendors, understand what each caller needs, and connect them to the right ANNA team quickly and accurately. Many callers are parents who have just learned their child is autistic, and that first conversation shapes how they feel about ANNA and the road ahead.

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