Professional Services Consultant
About AnywhereNow
AnywhereNow develops dialogue management and contact centre solutions built around Microsoft technology. Our solutions help enterprises manage customer and employee conversations through Microsoft Teams, contact centre technology and AI-enabled capabilities.
Our Professional Services team works directly with customers and delivery partners to turn business requirements into reliable, secure and supportable solutions across the AnywhereNow portfolio.
The Role
We are looking for a technically fluent Professional Services Consultant who can take ownership from discovery through handover. This is a hands-on, customer-facing role combining solution design, implementation, migration, integration, troubleshooting, documentation and stakeholder communication.
You will lead customer and partner workshops, translate requirements into practical technical designs and guide solutions through testing, deployment, go-live and operational handover. You will be comfortable joining complex environments, bringing clarity to ambiguity and ensuring risks, dependencies and scope are actively managed.
