Client Manager

CLIENT MANAGER 

APPARATUS is a New York-based designer and manufacturer of a distinctive catalog of high-end, high-touch lighting, furniture and objects. We produce both in-house and with the support of high-quality external partners; our catalog is sold globally.

This role manages and cultivates client relationships and a corresponding book of business within a specific territory. The Client Manager serves as the primary contact for interior designers, architects, end-users and purchasing agents, requiring a high degree of aesthetic and technical knowledge and elevated communication ability to manage these relationships effectively. This is an in-person role based in our New York Gallery.

RESPONSIBILITIES

Client Relationship Management and Business Development

• Serves as primary representative of APPARATUS in allocated sales territories.
• Develops deep knowledge of and effectively shares APPARATUS product and brand story to drive client engagement and sales.
• Consistently executes approved brand activities to grow business in territory, including follow-ups, thank you notes, re-engagement correspondence, micro-events and studio visits.
• Represents APPARATUS with elevated presentations for clients to walk them through collections including in-person, digitally and by phone, to explore all clie