Senior Manager, Fraud Prevention Advisor

The Senior Manager, Fraud Prevention Advisor is the strategic fraud prevention expert for the 360 Fraud Protection business in Latin America. Sales and Customer Success teams engage this person whenever a client needs a strategy-level conversation about fraud prevention — understanding the institution’s pain points and shaping a solution strategy tailored to financial institutions. The role has a direct influence on new business and renewals across strategic accounts, and positions AppGate as an industry reference through fraud trend research, training content and speaking engagements at leading fraud prevention forums in the region.

Key Responsibilities

·      Strategic client advisory: Lead strategy-level (not functional or technical) fraud prevention conversations with financial institutions across the strategic account portfolio, identifying pain points and articulating tailored solution strategies.

·      Deal and renewal support: Partner with Sales, Strategic Accounts and Customer Success teams on demand to help close new business and secure renewals across multiple accounts in the region.

·      Fraud trend intelligence: Continuously research emerging fraud trends, typologies and attack patterns affecting financial institutions in LatAm.

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