AI Solutions Engineer

Hiring Manager: Jeff Martin, CTO

We're looking for an AI Solutions Engineer to drive AI adoption across every team at Applause. You 'll build and maintain a monthly roadmap of AI-powered workflows for departments like Sales, Customer Success, Marketing, Finance, and HR/TA, then actually implement them: standing up tools, wiring integrations into our core systems, training the team on how to use them, and tracking whether they're moving the needle. This is a builder role, and you'll work closely with our CTO and Chief Architect, who own the broader AI vision and governance, while you own execution.

Responsibilities:

• AI Workflow Roadmap & Delivery 
• Build a monthly roadmap of AI workflows to design and ship, prioritized by productivity or cost impact, for every department (specifically focused on Sales, Customer Success, Marketing, Human Resources/ Talent Acquisition, Finance, and Accounting)
• Identify manual, repetitive work across departments and design AI-driven workflows to replace or accelerate it
• Ship the workflows you scope: configure tools, build automations, and get them into daily use, not just document recommendations
• Iterate and fine-tune workflows post-launch based on usage and feedback
• Systems & Integrations
• Build internal tools and end-to-end AI workflows to increase company productivity and efficiency (blend of vibe