Senior Service Manager - Active UK Government Security Clearance

Senior Service Manager - Active UK Government Security Clearance Required

Location: UK - Hybrid / customer-site requirements TBC
Contract: 6-month contract, with view to extend
Day Rate: £600 - £650 per day, Inside IR35
Start: ASAP / TBC

About Appvia

Appvia is a specialist cloud, platform, and solutions engineering consultancy, helping organisations modernise infrastructure, improve reliability, and adopt cloud-native practices that enable long-term, sustainable delivery.

Our engineering capability spans AWS, Azure, platform engineering, networking, software, data, AI, delivery, and managed services.

We work across complex, high-impact environments in both the public and private sector, where security, resilience, operational excellence, and service quality are critical.

About the Role

We're looking for an experienced Senior Service Manager to join Appvia on a secure public sector engagement, taking ownership of service performance across a live, mission-critical operational environment.

This is a hands-on service management role with a strong ITIL and SIAM-aligned, multi-supplier focus. You'll be responsible for ensuring the service operates effectively day-to-day, with ownership of ticket performance, SLA adherence, service governance, financial and commercial performance, and the wider service wrapper.

You'll work closely with tech