IT Specialist - Temporary
About the role
April is seeking an IT Specialist who will play a key role in supporting and maintaining the internal systems that keep our team productive and secure. In this role, you’ll manage day-to-day IT operation from user access and device management to troubleshooting hardware, software, and network issues. You’ll be a go-to resource for on-demand support, ensuring smooth onboarding experiences, accurate documentation, and clear communication across the organization.
This position offers an opportunity to contribute meaningfully to april’s technical foundation by supporting reliable, well-documented, and user-friendly IT systems. Team members residing within the New York City metropolitan area must maintain a minimum on-site presence of three days per week. This is a temporary, full-time role running from December 2026 to May 2027 with potential to convert to FTE. Team members residing within the New York City metropolitan area must maintain a minimum on-site presence of three days per week.
Key responsibilities
Provide help desk support for US-based employees
Own onboarding and offboarding for US-based employees, including equipment procurement, desk setup, and user provisioning
