Solutions Consultant
About the role
april is searching for a Solutions Consultant, you will play a pivotal role in guiding clients through the entire product lifecycle—from pre-sales solution design to onboarding, ongoing adoption, and technical optimization. This role requires a strong mix of technical depth, consultative communication, and business acumen. You will serve as a trusted advisor for our partners, ensuring they maximize value from april’s platform while navigating complex technical integrations and implementations. Team members residing within the New York City metropolitan area must maintain a minimum on-site presence of three days per week.
Key responsibilities
Partner with Sales to support pre-sales activities, including discovery, solution design, technical demonstrations, and RFP responses
Lead onboarding for new clients and own partner implementations end-to-end, from technical design and integration through testing, launch, and post-launch support
Act as the primary technical advisor for clients, addressing integration challenges, product configurations, and data flows
Provide ongoing technical guidance post-launch, including best practices, troubleshooting
