Human Resources Relationship Manager
Apt Resources is seeking a dynamic and experienced Human Resources Relationship Manager to join a reputable hospitality solutions company headquartered in Dubai. In this pivotal role, you will be responsible for overseeing HR service delivery to multiple boutique hotel clients through a team of HR Executives placed at client sites. The role ensures process accuracy, compliance with labor laws, and timely payroll execution, while acting as the key liaison between client hotel management and the mother company. Success in this role depends on delivering flawless payroll accuracy, effective HR process ownership (Employee Records, Onboarding, Attendance, Leave Management, ESS, Accommodation, Assets allocation and retrieval, Recruitment for Client and for Future Hospitality Solutions), and professional, clear communication with all stakeholders.
Responsibilities
- Act as the primary HR Relationship Manager for assigned hotel clients, ensuring prompt query resolution and proactive HR support.
- Conduct regular review checks on HR Executive outputs: records, compliance registers, payroll error-free delivery.
- Audit HR processes periodically for accuracy, adherence to SLAs, and client satisfaction.
- Prepare and present consolidated HR reports (payroll summaries, attrition, attendance, leave balances) for both client management and the outsourcing firm’s leadership.
- Ensure crisp, consistent, and profe
