Lifecycle & Retention Marketing Manager (Ecommerce & Membership)
We are ARB Interactive, the team behind Modo Casino, one of the top Social+ platforms in the US. Founded in 2022, we've grown to nearly 200 team members and were named one of LinkedIn's 2025 Top 50 Startups in the United States. We move fast, think big, and love bold ideas that push boundaries (and buttons). From new rewards to fresh game mechanics, every challenge is a chance to innovate and have fun doing it. Our culture is collaborative, curious, and full of laughter because great ideas grow best between coffee, code, and a few epic high-fives.
About PCH
PCH runs a growing commerce, membership, and sweepstakes platform. Customers engage with us across shopping, membership, rewards, and sweepstakes, which gives us a lot of room to build personalized customer journeys. Lifecycle marketing is one of the main ways we grow conversion, repeat purchase, membership, and lifetime value.
Role Summary
You'll own lifecycle and retention marketing across email, SMS, and membership communications. You'll do both the strategy and the hands-on work. You'll own what happens after a customer registers. Do they make a first purchase? Become a member? Buy again? Stay? Come back after lapsing? We measure this role by those outcomes, not by sends, opens, or clicks.
