Service Desk Engineer (Top Secret Clearance Required)

Ardent is seeking a Service Desk Engineer to join our team.  

This is a onsite position in Washington DC - candidates must currently hold an active TOP SECRET Clearance.

Position Description:

Ardent is seeking a Service Desk Engineer to design, implement, and maintain technical controls to reduce the risk of unauthorized initial discovery and lateral movement, malicious credential use and defense evasion, and persistence via machine key and related system-abuse techniques within CBO’s environment. The engineering services will also enable secure endpoint, identity, and device lifecycle operations in support of CBO’s threat detection and mitigation strategy. This scope does not include routine end-user help desk support, but rather engineering tasks to resolve issues arising from complex or escalated tickets.

Responsibilities and Duties:

• Design and maintain secure standard workstation images that enable access to the VDI environment for remote users on both macOS and Windows platforms.
• Design and maintain secure standard workstation images that enable access to the VDI environment for on-site users on both macOS and Windows platforms.