Capacity Manager

 

 

Lead the Team. Build Capacity. Drive Performance.

Armstrong Transport Group is looking for an experienced Capacity Manager to lead our Capacity team.

You’ll use your transportation knowledge, leadership skills, and understanding of the capacity market to coach and develop Capacity Sales Representatives, drive team performance, and strengthen carrier relationships. You’ll partner closely with Account Management and other internal teams to solve capacity challenges, improve processes, and ensure our teams and carriers have the information, technology, and support they need to deliver outstanding service.

What You’ll Accomplish

• Lead, coach, and develop Capacity Sales Representatives through ongoing training, feedback, and performance management
• Build a high-performing team focused on carrier relationships, reliable capacity, and achieving sales targets
• Monitor team metrics and performance to identify opportunities, address challenges, and drive continuous improvement
• Partner across teams to create efficient communication and collaboration between Capacity, Account Management, and other internal roles
• Support the team in negotiating competitive carrier rates while balancing service, margin, and customer expectations
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