LTL Invoice Resolution Specialist
Armstrong Transport Group (ATG) is a third-party logistics provider headquartered in Charlotte, NC. Founded in 2006, ATG has grown into a nationwide organization with more than 150 agent offices and 1,000 logistics professionals serving customers across the country.
We are looking for an LTL Invoice Resolution Specialist to join our growing Less-Than-Truckload team. This role will be responsible for researching and resolving carrier invoice discrepancies, billing exceptions, accessorial charges, and other LTL-related financial issues while supporting ATG agents, customers, carriers, and internal teams.
The ideal candidate is highly analytical, detail-oriented, persistent, and comfortable working through complex billing issues from identification through final resolution. This individual will work closely with carriers and internal stakeholders to protect invoice accuracy, reduce aging disputes, recover invalid charges, and improve the overall LTL billing experience.
Responsibilities
- Review LTL carrier invoices and identify discrepancies between quoted, contracted, and billed charges.
- Research and resolve billing exceptions including reweighs, reclasses, accessorials, duplicate charges, minimum charges, and other carrier adjustments.
- Validate carrier charges against pricing agreeme