Head of Group Sales Operations (Internal Applications Only)

Job Title:             Head of Group Sales Operations

Location:             Any ARO office (Hybrid)

Contract type:    Permanent – full time or part time

#LI-Hybrid

About the role

The Head of Group Sales Operations will operate as a central role within the CRO function, responsible for driving consistency, governance, and operational excellence across the ARO’s sales support and renewals activities. This role will report into the Chief Revenue Officer.

Working across Enterprise, Public Sector, SME and Scotland, the role will align regional approaches without altering direct reporting lines (they will stay as they are). It will bring cohesion to how renewals and sales support are delivered, ensuring consistent standards, improved efficiency, and clear visibility of pipeline and performance.

The role will act as the connective layer between Sales Directors, Renewals Specialists, and Sales Support teams—facilitating collaboration, embedding best practice, and enabling the successful execution of the ARO’s Sales Strategy.

Please note that this is a Hybrid role with onsite requirement 3 days a week. Applicants must be able to reliably travel to the office and where required, attend