Posted 3h ago•Munich
Lead Service Engineering - Integrated Product Support & Field Service Engineering (m/f/d)
LeadOn-site (Munich)Salary undisclosed
Job Description
About the Role
As Lead Service Engineering - Integrated Product Support & Field Service Engineering, you will build the analytical and operational foundation for how ARX systems are maintained, repaired and supported from product development through in-service operation. You will define service requirements early, establish the Service Readiness Baseline, assure reliability and maintainability targets, prepare the hubs for execution and respond with the right technical depth when acute field demands arise.
What You'll Build
- Service requirements in product development: define and maintain requirements for maintainability, diagnostics, repairability, service access, tools, test equipment, technical data and documentation.
- An Integrated Product Support baseline: establish the maintenance concept, maintenance levels, LORA and task analyses that define required actions, repair boundaries and lifecycle support needs.
- Reliability and maintainability assurance: establish and track MTBF, MTTR, failure distribution, maintenance intervals, repair turnaround and relate
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