Service Manager
Service Manager
DFW Area – Management / Full-Time / On-Site
At ASCO, our motto is "We're On It" – ready to serve, sell, quote, repair, rent, replace, and solve equipment challenges for our customers. We're looking for an ambitious Service Manager with a proven track record of managing service departments and a strong commitment to safety. The ideal candidate will bring exceptional customer service skills, a passion for driving revenue growth, and a dedication to developing a stellar team.
Join our team and be part of a family-owned and operated legacy built on exceptional service and continuous growth for over 65 years.
About the Role
As a Service Manager, you’ll lead the Service Department while collaborating closely with the Branch Manager to ensure operational efficiency, attract and develop top talent, and support customers in meeting their needs. You’ll also play a key role in building and motivating a high-performing team of technicians and service support staff.
Key Responsibilities
- Oversee the day-to-day operations of the Service Department, focusing on teamwork, safety, customer satisfaction, and profitability.
- Collaborate with department heads, including the Branch Manager, Parts Manager, and Sales Manager, to meet company goals.
- Recruit, train, and develop a high-performing team of technicians and support staff.
- Monitor and manage technician training requirements and development
