Technical Implementation Specialist

MiddleOn-site (LATAM)Salary undisclosed
Job Description

The key to our success is simple; we deliver the highest quality, on time, with passion and commitment, and live every day by a set of great values. We've built a company that fosters long-term careers in an environment of continuous learning, with cutting-edge benefits, tools, and resources. In addition, certifications that endorse our company as a great place to work.

 

Responsibilities

  • Configure and maintain laboratory interfaces using internal integration platforms.
  • Collect and validate account information, providers, compendiums, custom profiles, and order codes with laboratories and healthcare facilities.
  • Configure and verify SFTP connectivity and interface communication settings.
  • Test laboratory order and result transmission end to end between EMR and laboratory systems.
  • Manage implementation projects, track pending requirements, and coordinate activities through completion.
  • Troubleshoot integration issues, identify discrepancies, and escalate when necessary.
  • Support clients and laboratory partners through emails, tickets, and configuration changes.
  • Work with CSV, XLS, and XLSX files.
  • Document configurations, te

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