Technical Implementation Specialist
MiddleOn-site (LATAM)Salary undisclosed
Job Description
The key to our success is simple; we deliver the highest quality, on time, with passion and commitment, and live every day by a set of great values. We've built a company that fosters long-term careers in an environment of continuous learning, with cutting-edge benefits, tools, and resources. In addition, certifications that endorse our company as a great place to work.
Responsibilities
- Configure and maintain laboratory interfaces using internal integration platforms.
- Collect and validate account information, providers, compendiums, custom profiles, and order codes with laboratories and healthcare facilities.
- Configure and verify SFTP connectivity and interface communication settings.
- Test laboratory order and result transmission end to end between EMR and laboratory systems.
- Manage implementation projects, track pending requirements, and coordinate activities through completion.
- Troubleshoot integration issues, identify discrepancies, and escalate when necessary.
- Support clients and laboratory partners through emails, tickets, and configuration changes.
- Work with CSV, XLS, and XLSX files.
- Document configurations, te
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