Singpass Product Ops Specialist - 2 years Direct Contract (with Perm benefits)
About Singpass
Singpass is Singapore’s trusted digital identity platform, enabling millions of citizens and residents to securely access digital services across government and private sectors.
As Singpass continues to evolve, we are looking for passionate individuals to help us build products and services that are reliable, scalable and simple for our users and partners.
About the Team
Product Operations helps Singpass products succeed by connecting product development with the realities of customers, partners and operations.
We work closely with Product, Engineering, Design, Policy, Operations and other teams to ensure products are operationally ready, customer and partner feedback informs product decisions, and operational processes can scale effectively.
As a Product Operations Specialist, you will help identify and solve operational problems, improve how teams work, and translate operational and customer insights into better product outcomes.
You will be expected to take ownership of your work, collaborate across functions, and proactively identify opportunities to improve the experience of our users, partners and internal teams.
What You’ll Do
Operational Readiness & Go-to-Market
- Partner with Product Managers, Designers, Engineers and other stakeholders to identify operational requirements, dependencies and risks early in the
