Service Delivery Lead
About ATC
ATC is a global logistics, white-glove, and technical services specialist for data centers. For over 45 years, we’ve helped deliver Europe’s data centers safely, securely, and right the first time. Our work includes specialist IT transport and relocations, as well as full data center commissioning and decommissioning.
As part of the Arvato Group, we benefit from the strength, scale, and global expertise of one of the world’s leading supply chain and technology partners. What truly sets us apart, however, is our people. We invest in training, development, and continuous improvement, and we take pride in building long-term relationships with our clients and teams across Europe.
The Role:
**Please note this is a 12 month FTC**
The Service Delivery Lead is responsible for assisting the Key Account Manager by managing the day-to-day aspects of key client accounts. This role ensures smooth operations, provides expert support, manages project timelines, and resolves issues.
Responsibilities
- Support the Key Account Manager in delivering smooth account operations and maintaining strong client relationships
- Act as a key operational point of contact, providing expert guidance and support to customers
- Oversee day-to-day account operation
