App Specialist with French - Hybrid

French app-based company that focuses on improving the employee experience. All-in-one solution app for companies, through which employees can manage a card that allows them to use all employee benefits, including meal vouchers, mobility vouchers, gift vouchers and also their own money.

Key Responsibilities:

• Assist customers with any question they might have concerning the App features and use.
• Provide support for customer questions related to the use of the application, primarily through inbound calls.
• Answer questions on account creation and balance management.

Requirements

What do you need to be successful at this job?

• Language Maestro: Fluent in French, strong English skills
• Have experience in a Contact Centre
• Have a strong customer service-oriented skill.
• Can work as a team member, as well as independently.

Benefits

By joining this role, this is what you can expect:

• Joyful Portuguese lifestyle
• Skyrocket Growth with a 6-month renewable contract
• Relocation Assistance with Accommodation (Braga)
• Portuguese Extra Delights: Meal vouchers, 2 extra salaries
• Guardians of Wellness: Private health insurance
• Monthly Bonus
• SHIFTS: Monday to Friday:
• 07: