Remote Dutch Bol.com Customer Advisor | Part-time or Full-time

Atlean World is an HR SaaS Consultant dedicated to fostering multicultural environments as the new reality. We specialize in multilingual markets, ensuring candidates have a seamless recruitment journey.

Your Next Job, Without Boundaries! 🌍

If you're living in Portugal we are offering a fantastic remote work opportunity for the role of Customer Advisor for Bol.com.

Why this Customer Advisor role is a great opportunity for your professional and personal development:

• Work from anywhere while embracing diverse experiences.
• Represent a global brand.
• Fast-track career development opportunities.

Your day-to-day responsibilities would include:

• Listen to customers’ questions and concerns, and provide answers and solutions;
• Troubleshooting regarding orders, deliveries, payments and returns;
• Point of contact for external sellers;
• Provide information about digital products;
• Escalation and rerouting of issues to other departments.

Requirements

What do you need to be successful in this role?

• Native level of written and verbal communication skills in Dutch
• Be living in Portugal
• Availability to work in rotating shifts;
• Good computer skills;
• Excellent communication and interpersonal skills and team spirit;
• High School