Solutions Architect
Who we are:
Atomic is building a more connected financial landscape that enables consumers to connect their payroll and financial data to services that will better their financial lives.
At Atomic we're focused on building an incredible business while also having a huge social impact. We work with 8 of the top 10 financial institutions and 13 of the top 20 neobanks in the country to deliver exceptional user experiences and help people manage their money.
Job Description and Responsibilities
As a Solution Architect on our team, you will be a technical liaison between our customers and the engineering team, ensuring that our partners receive exceptional support and expert guidance through every stage of their journey. The ideal candidate will be passionate about solving complex technical challenges, developing innovative solutions, and enhancing the customer experience through robust documentation and hands-on support.
Key Responsibilities:
Technical support & troubleshooting:
Proactive Issue Resolution: Provide detailed technical explanations and solutions for customers pl