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Posted 4d agoNew York

Customer Success Manager

MiddleOn-site (New York)Salary undisclosed
Required Skills
Next.js
Job Description

Why Auctor

Auctor is the AI native system of action for the entire software implementation lifecycle. Enterprise software creates value only when it is implemented well, yet most implementation teams still rely on siloed documents, scattered meeting notes, and institutional knowledge that disappears when someone leaves a project. Auctor changes that.

Our platform connects the teams and processes behind a software rollout, from presales discovery through delivery and beyond. It helps professional services teams and systems integrators deliver what they sold faster, more consistently, and with greater intelligence on every project.

Auctor turns meetings, documents, and decisions into a living system of record. Using that context, teams can generate execution ready deliverables such as statements of work, scopes, and designs; track scope and risk through a complete audit trail; and transform successful engagement playbooks into reusable workflows.

Auctor integrates with the tools implementation teams already use and is backed by Sequoia Capital, M12, HubSpot Ventures, Workday Ventures, OneStream, Tercera, Dig Ventures, and Y Combinator. Following our recent Series A, we’re scaling quickly alongside leading implementation partners including OneStream, ServiceRocket, Valiantys, and Crossfuze.

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