Senior Service Delivery Manager, IT
Founded in 1999, Audax Group is a leading alternative investment manager with offices in Boston, New York, San Francisco, London and Hong Kong. With approximately $42 billion of assets under management and more than 475 employees, Audax is a leading capital partner for middle market companies, operating through three business lines: Audax Private Equity, Audax Private Debt, and Audax Strategic Capital.
For more information, visit www.audaxgroup.com or follow Audax Group on LinkedIn.
POSITION SUMMARY:
The Sr. Manager, Service Delivery is responsible for leading and continuously improving the firm's IT service delivery and end-user support function. This process-driven, customer-focused leader will oversee day-to-day support operations, establish consistent service-management practices, manage service levels and performance, and foster accountability and continuous improvement.
The role serves as the
