Retail Training Manager

Company Description

• The present and future of Audemars Piguet are built on the invaluable contributions of all our talents. Inspired by the wealth of our past, we are excited about the endless possibilities that our future holds. Together, we are resolutely forward-thinking and strive for excellence in all areas of our business.

If this journey inspires you, come chart your own path within our family and let’s continue creating the extraordinary. Together, let's write the next chapter of your career!

Job Description

Scope of Work

Retail Training Manager is responsible for enhancing frontline performance, delivering impactful training, and driving coaching initiatives across boutiques and AP Houses in Hong Kong and Macau. This role ensures the effective deployment of global and regional training content, supports boutique teams in achieving SMART goals, and contributes to the continuous development of retail excellence.

 

Responsibilities

• Retail Excellence Strategy & Development: Implement our global retail education strategy aligned with brand vision and retail excellence objectives. Implement learning programs (in-person, digital, and blended) focused on client experience, product, storytelling, and service excellence. Collaborate with Retail, Brand, Product, and HR teams to ensure alignment with business prioriti