GTM AI Operations Lead (f/m/d)

Deine Aufgaben

As Go-To-Market (GTM) AI Operations Lead in our Commercial organisation (Sales, Marketing and Customer Success), you bring AI into how these teams work, from the roadmap and the tools to their daily use in the field. This is a full-time role, working on site from our office in Vienna or Wiener Neudorf.

• Commercial AI Roadmap: Build and own the AI roadmap for Sales, Marketing and Customer Success. Turn the ideas from our commercial teams into one prioritised plan with a clear timeline, business cases and owners.
• AI Product Ownership: Act as product owner for our in-house commercial AI tools along the entire funnel – from lead generation and lead qualification to a digital assistant for our field sales team and customer success tools. Define requirements, priorities and acceptance criteria.
• Sparring Partner for the AI Team: Be the business counterpart to our AI development team. Translate commercial needs into clear specifications, challenge proposed solutions, test releases and make sure what gets built solves real problems in the field.
• Interfaces & Data Foundation: Define the interfaces between tools, teams and systems so our AI tools work as one connected chain instead of isolated solutions. Work closely with Commercial Operations to keep Salesforce and our commercial data clean, structured and usable for AI.
• Rollo