Field Service Engineer

We are looking to strengthen our field-based team in Frankfurt. We specialise in all aspects of the on-going maintenance of critical power systems. Providing solutions for standard bespoke applications, with UPS Systems ranging in size from 1kVA TO 1.6MVA to standby Diesel Generators ranging in size from 5kW to 4MVA and covering all sizes from £1k up to £30m.

As a Field Service Engineer, you will be supporting a busy and successful division, You will become a highly visible 'face' of our brand, therefore, you will need to be customer focused, self-motivated, comfortable in liaising with customers, sub-contractors working to tight deadlines, in order that we deliver on time.

Meeting our customer's expectations is critical as well as going the extra mile - After all our reputation is only as good as the peace of mind, we supply our clients. 

Requirements

The Field Service Engineer will work as part of the service team supporting our customers and their generators. You will be an experienced generator field service engineer with a strong knowledge of diesel generators and associated systems. The role will require you to undertake Minor/Major services and fuel sampling across a variety of static generators.  

Key Objectives 

• Ensure compliance with quality standards, manufacturer specifications, and regulatory requirements in all service activities. 

• Provide prom