Client Support Representative - Seasonal
Awardco is reimagining the workplace to be more rewarding, supportive, and fun for everyone. As one of the fastest growing companies in the employee experience industry, our mission is to help employees love what they do, love where they work, and get recognized for their efforts—especially our own employees! And as winners of Glassdoor’s Best Places to Work, Best in Brightest in the Nation, and Great Place to Work, we do much more than talk the talk.
Awardco's customers are top priority, and our Customer Support team ensures each Awardco user has the best experience possible while using our product. This will be a seasonal position from September 2026 - February 2027.
We have the following shifts available: Mon-Fri 9am-5pm, and Mon-Fri 6am-2pm
What you will do:
- Fulfill client orders and aid in support tickets
- Work directly with platform users in answering their questions and helping to resolve any issues
- Communicate with clients via email, chat, and phone
- Ensure client satisfaction in every interaction
