Customer Service Representative (Contract)
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
You will provide world class customer service to Axon customers through multiple communication channels which may include, but are not limited to, email, phone, web chat and community forums. You will be in a customer focused environment and responsible for meeting or exceeding performance and quality goals.
What You’ll Do
Location: Onsite 4 days a week out of our Scottsdale, AZ office
Reports to: Manager of Customer Service
- Build and maintain subject matter expertise of Axon processes and solutions related to this role
- Resolve customer issu