Operations Analyst

The Operations Analyst plays a key role in the day-to-day processing and control of client payments, foreign exchange transactions and operational activity across the business.

This is a hands-on role within a fast-paced financial services environment, requiring accuracy, sound judgement and the ability to manage multiple operational workstreams while maintaining a high standard of client service and regulatory compliance.

Key Areas of Responsibility

• Process, review and approve domestic and international payments, including incoming and outgoing wires.
• Create, review and verify beneficiary and payment instructions, ensuring accuracy and completeness before execution.
• Review, amend, cancel or modify foreign exchange transactions where required.
• Perform daily reconciliation of bank accounts against internal treasury and payment systems.
• Investigate and resolve payment, settlement and reconciliation queries promptly.
• Liaise directly with clients where clarification of beneficiary instructions, payment details or FX transactions is required.
• Work closely with Risk, Treasury and other internal teams to ensure exposures are appropriately managed and margin requirements are met.
• Support trade verification and other operational control processes.
• Participate in business projects and system enhancements affecting Operations.
• Maintain accurate operational records and ens