Operations Strategist

What happens between when a customer clicks “Buy” and the order shows up on their doorstep? How did the product made in Europe get to our American warehouse? If you want to be one of the people behind that eCommerce magic, we invite you to apply for this role.  

 

As Operations Strategist, your job will be to help manage day-to-day warehouse operations and order processing tasks for our businesses, as well as assist in various other operations related tasks like forecasting, transfers, allocation. Your primary responsibility will be to be point of contact within company to communicate with the warehouses for order processing, and then work cross functionally towards optimizing inventory allocation and order processing. A successful candidate is curious and often finds themselves as the person at the table asking “why?” or “is there a better way?”.

 

The Operations Analyst will also collaborate with various departments, working on cross-functional projects. Whether it is communicating inventory or helping the customer success team track down an order, you will partner with multiple functions throughout Balsam Brands. You will also collaborate with cross functional partners to ensure warehouses are supporting any marketplace, PR, RTP and special project processing tasks. In addition, you will jump in to help our team, improve our capabilities, and handle challenges by