Customer Service Manager - Fully Remote
Banyan Canopy Group is the Excellence Centre for Banyan Software, providing world-class operational support to drive the success of enterprise software businesses worldwide. Based in Karachi, Pakistan, Banyan Canopy Group plays a critical role in Banyan Software’s long-term buy-and-hold strategy, delivering exceptional services that enable sustainable growth and operational excellence. At Banyan Canopy Group, we are committed to fostering talent, streamlining operations, and upholding the highest standards of accuracy and integrity.
Job Title
Customer Success Manager
About NCT
Next Chapter Technology is entering an exciting stage of growth.
Through our CaseWorks platform, we provide purpose-built document management, content services, workflow automation, and document infrastructure solutions for Health & Human Services (HHS) agencies—helping the people who serve our communities work more efficiently and better manage the documents, content, and information their programs depend on.
Our technology is proven, our customer relationships are strong, and our market opportunity is expanding. Over the past year, NCT has successfully expanded into multiple new states, building real momentum in our geograp