Partner Operations Manager

Full-Time | Tempe, AZ

About Basata

At Basata, we're rethinking the way healthcare practices get work done. Our AI-powered tools help automate the repetitive, time-consuming tasks that bog teams down, so staff can spend less time on admin and more time with patients.

We're a small, fast-moving team that loves building smart systems and simple, intuitive experiences. If you're someone who gets excited about early-stage energy, designing better ways to work, and fixing what's broken in healthcare, we'd love to connect.

About the Role

The Partner Operations Manager leads the Operations unit within Basata's Partner Success Department, one of three units (alongside Growth Partner and Partner Integration) reporting to the Director of Partner Success.

Operations is the connective tissue between Partner Integration (who launches new partners) and Growth Partner (who owns the ongoing relationship), and it runs two teams: the Agent in the loop and and the Documentation and Workflow Specialists team, who build and maintain the workflow documentation that keeps every partner account compliant, consistent, and easy to run.