Field Reliability Engineer
About Base
Base is America’s next-generation power company. We’re rebuilding the foundation of modern civilization–electricity–by deploying a vast network of distributed batteries that is transforming today’s fragile, centralized grid into a resilient and abundant system. We are engineers, operators, and creatives solving some of the most complex, interdisciplinary challenges of our time.
About the Role
We are seeking a Field Reliability Engineer to own the reliability picture for our deployed hardware fleet. This person monitors fleet health through data, decides when to pull or swap hardware in the field, triages returned units, and—critically—tracks what is failing at what rate so the team has accurate, well-informed Pareto charts to drive design and supplier decisions. The role covers both in-house designed hardware and supplier-made parts. It is highly learnable; strong fundamentals and problem-solving instincts matter more than years of experience.
What You’ll Do
Root Cause Analysis: Investigate field failures and manufacturing non-conformances to determine root cause. Travel locally as needed for deep dives. This is the crux of the job - strong physics fun
