Client Services Manager – Habilitation

BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Northeast Philadelphia, PA Habilitation office.

If you’re looking for an opportunity to grow your career, develop as a leader, and make a meaningful impact in the I/DD community, this could be the role for you. As a Client Services Manager, you’ll gain hands-on experience in client services, operations, team leadership, business development, and caseload management while working alongside experienced healthcare leaders.

What You’ll Do

• Provide exceptional customer service and support high-quality services for clients
• Coordinate client services and address emergent scheduling needs
• Manage and proactively grow your client caseload
• Build lasting relationships with clients, families, referral sources, payors, and community organizations
• Develop strong, collaborative relationships with field employees and office leadership
• Monitor key metrics and maintain effective fiscal ma