Intake Associate, Hybrid

 Client Services Associate, Intake — Amaryllis Division- Hybrid Role

BAYADA Home Health Care is seeking a full-time Client Services Associate to support the Amaryllis Division. This hybrid position supports offices throughout the Cumberland and Gloucester areas, with occasional travel to those offices as needed.

Are you looking for an opportunity to grow your career while making a meaningful difference in the lives of clients and their families? At BAYADA, we believe clients deserve care delivered with compassion, excellence, and reliability. In this role, you will help create a positive client experience from the first referral call through service coordination while working alongside a collaborative, mission-driven team.

Position Responsibilities

• Manage new client intake activities, including referral calls, information gathering, documentation, and follow-up.
• Serve as a professional and responsive point of contact for clients, families, referral sources, payors, and community partners.
• Coordinate client services across multiple offices and help ensure referrals move efficiently through the intake and service-start process.
• Communicate client needs and referral updates to Client Service