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Posted 2mo ago•London

Customer Success Manager

MiddleOn-site (London)€5,400 – €7,300 / mo
Job Description

At Beam, we’re building AI that serves society.


We're a global team of ambitious, hardworking problem solvers, applying fast-moving startup energy to work that makes the world a better place. If you want to apply your talent to the biggest problems society faces, Beam is the place for you.


You’ll be part of a high-performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work.


Over 100,000 frontline workers already use Beam to take notes, provide live interpretation and handle phone calls, so they can focus on the people who need them most. This is just the beginning.

About the role

As a Customer Success Manager at Beam, you will be in a highly commercial role - ideal for someone with a strong sales or account executive background who wants to move into owning the complete lifecycle after the initial deal. You won’t just be managing relationships; you will actively own renewals, expansion targets, and commercial negotiations. You will use your understanding of sales cycles and buyer incentives to convert pilots into high-value, long-term partnerships, helping frontline teams get increasing value from Beam’s products as we scale.

This is a broad, hands-on role. You’ll spend sign

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