Assistant Room Division Manager - Splendido a Belmond Hotel Portofino

At Splendido, A Belmond Hotel, part of the prestigious LVMH Group, we stand as a symbol of timeless elegance, perched high above the sparkling Gulf of Tigullio and the enchanting village of Portofino. Our history is legendary, and with each season, we continue to reimagine the future of luxury hospitality, where heritage meets innovation. 

We are seeking an Assistant Rooms Division Manager to join our guest-focused team Splendido.

This role will oversee the rooms departments with particular focus on Pool, Guest Experience, Housekeeping, Kid's Club, Gym, and Valet, ensuring that all standards and procedures are fully implemented and maintained.

He/she will report to the Rooms Division Manager.

Main duties and responsibilities: 

• Oversee the Pool, Guest Experience, Housekeeping, Kid's Club, Gym and Valet departments and Collaborate to resolve issues. 
• Coordinate staff, schedule shifts, and ensure an efficient workflow. 
• Implement and enforce procedures for cleanliness, maintenance, and guest service. 
• Conduct regular inspections and quality checks. 
• Monitor departmental expenses, control costs, and maximize revenue. 
• Ensure compliance with LQA (Leading Quality Assurance) and Belmond standards. 
• Conduct team assessments and training. 
• Promote a positive work environment and professional de