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Posted Yesterday•Portofino, Metropolitan City of Genoa, Italy
Maitre - La Terrazza, Season 2027 - Splendido a Belmond Hotel
MiddleOn-site (Portofino)Salary undisclosed
Required Skills
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Job Description
Splendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino’s allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino. We are proud of our legendary past and continue to visualise our heritage of the future. La Terrazza - one of the most spectacular restaurants with culinary excellence.
For the next season 2027, we are looking for a Maitre to join the team at our La Terrazza team!
The ideal candidate is passionate about hospitality and comfortable with challenges. He/She should have exceptional taste and exemplary customer service skills.
He/She reports to the Restaurant Manager.
Main duties & responsibilities:
- Anticipate guests’ needs and handle guest complaints, providing an excellent and personalized guest experience in line with our service standards;
- Anticipate guests needs and handle guest complaints;
- Cooperate with the Restaurant Manager for staff development;
- Manage staff in everyday operations according to our standard and procedures;
- Maintain a professional relationship with guests and colleagues.
Requirements
- Minimum 3 years’ experience in the same role in the luxury hotel industry;
- Effective communication, emotional intelligence and adaptabi
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