Reservations Agent (Weekend Cover)

As a Reservations Agents at The Cadogan you will join our fantastic Reservations team who look after each other, our amazing property and our guests. 

If you are looking to develop your skills and be part of the future of luxury, this is your moment. 

Primary Responsibilities Include  

• Handle incoming reservation inquiries via phone, email, and online booking platforms. 

• Process guest reservations accurately and efficiently, ensuring all details are recorded correctly. 

• Provide information about room rates, availability, hotel facilities, and services to potential guests. 

• Maintain accurate records of reservations, cancellations, and modifications using the hotel's reservation management system. 

• Collaborate with the front office, sales, and revenue management teams to ensure seamless service and guest satisfaction. 

About Us    

Enchanting guests since 1887, The Cadogan A Belmond Hotel is located at the crossroads of London's desirable cultural neighbourhoods; Chelsea, Knightsbridge, and Belgravia and offers guests a refined residential experience within a restored townhouse. 

The hotel’s 54 rooms and suites artfully blend a rich historical legacy with contemporary luxury, creating a space imbued with character, history, an