Strategic Operations Lead
Berry Street is building a new model for metabolic healthcare. We provide medical nutrition therapy and GLP-1 prescribing covered by insurance, and we're building the product, operations, and clinical infrastructure to make high-quality care easier to access and easier to use.
We're at an inflection point: strong growth, real product-market pull, and a chance to shape how AI improves care delivery for both patients and providers. We're looking for a Strategic Operations Lead to help build the systems that let us scale through that next phase.
About the Role
We're a small team solving big problems, and we're hiring a tech-enabled operator generalist to report directly to our GM, US. You'll go wherever the business needs you most: find the problem, figure out a fix with whatever's at hand, ship it, and keep it running.
This role is for a builder, not a project manager. You'll create systems from scratch, put them into production, and maintain them yourself as needed. Some weeks that means automating a process that touches five teams; other weeks it means rolling up your sleeves on something urgent and messy. The right person sees a manual process and instinctively asks how to make it run without them, and then goes and does it.
What You'll Do
- Take operational problems from messy and manual to automated and reliable, across provider operations, patient experience, and the systems in between
- Build, ship, and maintain the too
