B
Posted 6h ago•South Burlington, Vermont, United States
IT Helpdesk Support, Digital Ops
MiddleOn-site (South Burlington)Salary undisclosed
Required Skills
Linux
Job Description
At BETA Technologies, we apply our intellectual curiosity, passion for aviation, and commitment to sustainability toward a shared mission of revolutionizing electric aviation. Regardless of the position one holds, each team member brings their talent and desire to positively impact the environment and lives of others in a refreshing, vibrant, and inclusive culture.
We are actively seeking a talented IT Support Technician to join our dynamic team. As a member of BETA's helpdesk, you’ll be the frontline for IT support, helping resolve technology issues efficiently and delivering an exceptional level of customer experience
How you will contribute to revolutionizing electric aviation:
- Provide end user support to resolve computer hardware, software, audio video, basic networking, printing, and other technology related issues in a timely and professional manner
- Utilize an electronic ticketing system for opening, closing, escalating, and tracking requests and activities across the business
- Be the first point of contact for IT issues, delivering exceptional service to our users
- Perform remote troubleshooting through diagnostic techniques and pertinent questions
- Plan and conduct new hire training related to the use of hardware and producti
Ready to apply? Optimize your CV for this specific jobAI customizes your experience bullets and increases chances to get hired.
