Room Attendant

Steeped in rich history and surrounded by the most iconic institutions of our nation, The Hay-Adams is the downtown Washington, D.C. hotel for discerning guests. Enveloped by views of the White House, St. John’s Church, and the scenic Lafayette Park, the 5-star accommodations at The Hay-Adams are the embodiment of refined residence. Marked by Washington, D.C.’s most accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of choice for the modern luxury traveler. The Hay-Adams offers an exceptional guest experience that goes beyond a good night’s sleep. Position Scope The Room Attendant is responsible for the cleanliness of the guestrooms, daily and nightly, according to The Hay Adams Standards of Excellence.   Essential Duties and Responsibilities   1. The Hay Adams Handbook, the Departmental Operating Manual and our policies and procedures are part of this Job Description.   2. Make guestroom beds.   3. Clean and dust guestrooms and bathrooms.   4. Do special room cleaning projects when required.   5. Set up guest room amenities.   6. Provide PM turndown service when scheduled, to include the cleaning of remaining unmade AM rooms as per established standard.   7. Report any maintenance needs to the Housekeeping Office.   8. Reports special cleaning needs to the Office Coordinator (e.g. Carpets, Chandeliers).   9. Account for linen inventories.   10. Ensure the comfort of all guests.   11. Turn in all Lost and Found items to the Housekeeping Dep